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Problem Statement: The acute presentation of patients with psychiatric emergencies, altered mental status, substance use, and cognitive delays creates a safety risk to employees working in the triage area. A lack of standardized responses impacts response time and increase risk of injury to employees. Project Goal: Implementing multidisciplinary agitation response team to provide safer care for the acutely agitated patient, promote a safer environment for ED staff, and promote dignity for the acutely agitated patient that arrives to the ED’s triage area. AIM Statement: Decrease the number of employee assaults occurring within 2 hours of patient arrival to HFH ED by 10% within 6 months of implementation.

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Henry Ford Health


Detroit, Michigan


Quality Expo, posters, poster competition

Project #13: Developing and implementing an Agitation Response Team (Code ART) in an urban academic emergency department



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