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Workplace violence, patient, and staff safety continue to be a top priority and concern for Henry Ford Jackson Health (HFJH). Evaluating the current process at HFJH, there was no formal process to support clinical staff members to maintain patient and staff safety during acute behavioral health crises on medical inpatient units prior to the activation of a “Security Assistance”, or security personnel response to situations involving an actual or potential physical threat to patients, staff, visitors, or property. Violence against health care workers is 20% higher than violence amongst other professions and is estimated to be exceptionally underreported. It is estimated that at least 50% of healthcare workers have experienced verbal abuse from patients and up to 25% of health care workers have been exposed to physical violence. The Joint Commission and OSHA recommend the development of policies, programs, and response teams to decrease these potential violent acts.

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Henry Ford Health


Detroit, Michigan


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Project #43: Combating Workplace Violence: The Implementation of a Behavioral Emergency Response Team



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