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Aim: It is essential to develop automation at Pharmacy Advantage Specialty Pharmacy on an ongoing basis to enhance business operations. This project aims to assess the impact of several automated solutions put in place at Pharmacy Advantage to help advance our practice. The focus of this project is to reduce costs, errors, and employee time on manual processes. The goals differ among all solutions developed but aim for a significant and sustained reduction from baseline. The timeframe to reach our targets varies for different solutions, but impact is expected immediately. Typically, the data is analyzed every 6-12 months. The intended impact is to provide benefit to our pharmacy staff and patient care at Pharmacy Advantage Specialty and Mail Order Pharmacy.

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Henry Ford Health


Detroit, Michigan


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Project #48 Advancing Pharmacy Advantage Processes through Automation



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