Project #82: HFWH Vertical Treatment Zone

Authors

Elizabeth F. Ashley, Henry Ford HealthFollow
Wendy Butterfield, Henry Ford HealthFollow
Jodie M. Cole, Henry Ford HealthFollow
John Chandler II, Henry Ford HealthFollow
Kristina M. Cross, Henry Ford HealthFollow
Julie Johns, Henry Ford HealthFollow
Anna-Christene Leszczynski, Henry Ford HealthFollow
Sara M. Leszczynski, Henry Ford HealthFollow
Timothy Manning, Henry Ford HealthFollow
Christopher D. Nedzlek, Henry Ford HealthFollow
Elizabeth Plemmons, Henry Ford HealthFollow
Rene Rivas, Henry Ford HealthFollow
Toni Silas, Henry Ford HealthFollow
Dr. Spencer
Kellie C. Strevel, Henry Ford HealthFollow
Vanessa L. Wargosie, Henry Ford HealthFollow

Files

Description

Problem Statement: Limited Emergency Department bed capacity and increased acuity resulted in increased left without completing service (LWCS) resulting in increased patient safety risk.

Goal: Design a new patient throughput workflow to provide safe, timely and quality patient-centered care resulting in decreased LWSC, decreased arrival to provider times, decreased LOS of the discharged patient, and increased patient satisfaction.

Publication Date

9-6-2023

Recommended Citation

Ashley, Elizabeth F.; Butterfield, Wendy; Cole, Jodie M.; Chandler, John II; Cross, Kristina M.; Johns, Julie; Leszczynski, Anna-Christene; Leszczynski, Sara M.; Manning, Timothy; Nedzlek, Christopher D.; Plemmons, Elizabeth; Rivas, Rene; Silas, Toni; Spencer, Dr.; Strevel, Kellie C.; and Wargosie, Vanessa L., "Project #82: HFWH Vertical Treatment Zone" (2023). Quality Expo 2023. 3.
https://scholarlycommons.henryford.com/qualityexpo2023/3