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Description
More and more organizations are recognizing the electronic medical record (EMR) as one driver that contributes to burnout. This study aimed to understand the reasons why some providers have delayed completion of documentation while others do not, and to use these results to create interventions so that providers can complete documentation within the Open Encounter Policy guidelines. This was done by looking for differences among providers on the open encounter list (refer to introduction for definition) and those that were not. While we hypothesized that older clinicians, those with higher RVU's and those with less administrative time would be more likely to be on the list, we did not see evidence of this in our data. We did see significance in those that completed documentation during the patient encounter versus those that completed documentation after hours. Additionally, having resident and APP support was helpful in not being on the list. Finally, those on the list are more exhausted, burned out and struggling with work-life integration. It was unclear if being on the list was a cause of this or a result of it. Nevertheless, working with providers to co-create strategies to improve documentation efficiency during patient encounters will be key to reducing the number of providers on the list and improving overall provider satisfaction and work-life integration.
Publication Date
3-12-2024
Publisher
Henry Ford Health
City
Detroit, Michigan
Keywords
Quality Expo, posters, poster competition
Recommended Citation
MacLean, Lisa; Nauss, Michael; Abdole, Lana; Yaremchuk, Kathleen; Alsheik, Eva; and Ghosh, Sunita, "Project #16: Identifying Common Factors of Those on the Open Encounters List" (2024). Quality Expo 2024. 27.
https://scholarlycommons.henryford.com/qualityexpo2024/27
