Project #67: Pre-Scheduling Protocol

Authors

Josie Palazzolo, Henry Ford HealthFollow
Lucie Bower, Henry Ford HealthFollow
Daniel Myers, Henry Ford HealthFollow

Files

Description

Nonuniform processes result in patients receiving different experiences across the Radiology product line. We observed continuous rescheduled patients over Henry Ford Health's Radiology history due to incorrect scheduling/scanning of a patient's high tech modality order. In 2019, 2 of 5 business units had implemented a process to review orders prior to scheduling, however this was only done by medical group radiologists.

Publication Date

9-6-2023

Recommended Citation

Palazzolo, Josie; Bower, Lucie; and Myers, Daniel, "Project #67: Pre-Scheduling Protocol" (2023). Quality Expo 2023. 7.
https://scholarlycommons.henryford.com/qualityexpo2023/7