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Nonuniform processes result in patients receiving different experiences across the Radiology product line. We observed continuous rescheduled patients over Henry Ford Health's Radiology history due to incorrect scheduling/scanning of a patient's high tech modality order. In 2019, 2 of 5 business units had implemented a process to review orders prior to scheduling, however this was only done by medical group radiologists.

Publication Date


Project #67: Pre-Scheduling Protocol



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