Project #65: Senior Care Navigator Program: Using Care Navigation to Improve Patient-Reported Outcomes Amongst Older Adult Patients

Authors

Veronica Bilicki, Henry Ford HealthFollow
Laura L. Susick, Henry Ford HealthFollow
Lonni Schultz, Henry Ford HealthFollow
Sara Santarossa, Henry Ford HealthFollow
Shetoya Rice, Henry Ford HealthFollow
Philesha Gough, Henry Ford HealthFollow
Nubia Brewster, Henry Ford HealthFollow
Rob Behrendt, Henry Ford HealthFollow

Files

Description

Problem Statement: Older adults struggle to navigate health and social care systems, resulting in poorer patient health and satisfaction. Improvement (Goal) Statement: Design and implement a patient navigation program to help older adult patients and their caregivers navigate the health and social care systems resulting in improved patient health and satisfaction.

Publication Date

3-12-2024

Publisher

Henry Ford Health

City

Detroit, Michigan

Keywords

Quality Expo, posters, poster competition

Recommended Citation

Bilicki, Veronica; Susick, Laura L.; Schultz, Lonni; Santarossa, Sara; Rice, Shetoya; Gough, Philesha; Brewster, Nubia; and Behrendt, Rob, "Project #65: Senior Care Navigator Program: Using Care Navigation to Improve Patient-Reported Outcomes Amongst Older Adult Patients" (2024). Quality Expo 2024. 62.
https://scholarlycommons.henryford.com/qualityexpo2024/62